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h2{font-size:var(--text-lg);color:var(--color-text);margin:0}.support-thread-wrap{gap:var(--space-2);min-width:0;display:grid}.support-thread{align-content:start;gap:var(--space-3);overscroll-behavior:contain;min-height:12rem;max-height:min(62vh,640px);padding:var(--space-3);background:var(--color-surface);border:1px solid var(--color-border);border-radius:14px;display:grid;overflow-y:auto}.support-thread:focus-visible{outline:2px solid var(--color-focus);outline-offset:2px}.support-thread__older{justify-self:center}.support-thread__empty{text-align:center;margin:auto 0}.support-thread__list{gap:var(--space-3);min-width:0;margin:0;padding:0;list-style:none;display:grid}.support-msg{align-items:flex-end;gap:var(--space-2);justify-self:start;min-width:0;max-width:min(42rem,100%);display:flex}.support-msg--mine{justify-self:end}.support-msg__bubble{min-width:0;padding:var(--space-2) var(--space-3);background:var(--color-bg);border:1px solid var(--color-border);border-radius:14px 14px 14px 4px}.support-msg--mine .support-msg__bubble{background:color-mix(in srgb, var(--color-action) 12%, var(--color-bg));border-color:color-mix(in srgb, var(--color-action) 32%, var(--color-border));border-radius:14px 14px 4px}.support-msg__meta{align-items:baseline;gap:0 var(--space-2);font-size:var(--text-xs);flex-wrap:wrap;margin:0 0 2px;display:flex}.support-msg__meta time{color:var(--color-text-muted)}.support-msg__body{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.support-msg__body--emoji-only{font-size:2.5em;line-height:1.1}.support-msg__body--emoji-only .emoji{vertical-align:middle}.support-msg--system{max-width:min(36rem,100%);padding:var(--space-2) var(--space-3);background:var(--color-surface-2);border:1px dashed var(--color-border);color:var(--color-text-muted);font-size:var(--text-sm);text-align:center;border-radius:10px;justify-self:center;justify-items:center;gap:2px;display:grid}.support-msg--system time{font-size:var(--text-xs)}.support-msg--sending .support-msg__bubble{opacity:.75}.support-msg--error .support-msg__bubble{border-color:var(--color-danger)}.support-msg__state{font-size:var(--text-xs);margin:4px 0 0}div.support-msg__state{gap:var(--space-2);color:var(--color-danger);display:grid}.support-msg__actions{gap:var(--space-2);flex-wrap:wrap;display:flex}.support-chip{border-radius:var(--radius-pill);background:var(--color-surface-2);max-width:100%;color:var(--color-text);font-size:var(--text-xs);overflow-wrap:anywhere;align-items:center;gap:6px;margin:6px 0 0;padding:2px 10px;display:inline-flex}.support-chip--selected{border:1px solid var(--color-border);margin:0}.support-chip__clear{width:28px;height:28px;color:inherit;cursor:pointer;background:0 0;border:0;border-radius:50%;flex:none;place-items:center;margin-right:-6px;font-size:1rem;display:grid}.support-chip__clear:hover{background:var(--color-surface)}.support-composer{gap:var(--space-2);min-width:0;padding:var(--space-4);background:var(--color-surface);border:1px 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var(--color-border);border-radius:12px}.support-context{align-items:center;gap:var(--space-2);flex-wrap:wrap;min-width:0;display:flex}.support-context__panel{gap:var(--space-3);min-width:0;padding:var(--space-3);background:var(--color-bg);border:1px solid var(--color-border);border-radius:12px;flex-basis:100%;display:grid}.support-context__panel .field select{width:100%;max-width:100%}.support-context__panel>.btn{justify-self:start}.support-context__hint{font-size:var(--text-xs);margin:0}.support-form{gap:var(--space-3);width:100%;min-width:0;display:grid}.support-form .field label{font-weight:600}.support-form .field input,.support-form .field select{width:100%;min-width:0;max-width:100%}.support-form textarea{width:100%;padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-sm);background:var(--color-bg);color:inherit;font:inherit;resize:vertical}.support-form [aria-invalid=true]{border-color:var(--color-danger)}.support-form__actions{gap:var(--space-2);flex-wrap:wrap;display:flex}.support-fieldset{gap:var(--space-2);border:0;min-width:0;margin:0;padding:0;display:grid}.support-fieldset legend{margin-bottom:var(--space-2);padding:0;font-weight:600}.support-new{gap:var(--space-3);display:grid}.support-new>summary{justify-self:start;list-style:none}.support-new>summary::-webkit-details-marker{display:none}.support-new .settings-card{justify-items:stretch;min-width:0}.support-tickets-section{gap:var(--space-3);min-width:0;display:grid}.support-tickets-section h2{font-size:var(--text-lg);margin:0}.support-tickets{gap:var(--space-2);margin:0;padding:0;list-style:none;display:grid}.support-ticket{min-width:0;padding:var(--space-3) var(--space-4);background:var(--color-surface);border:1px solid var(--color-border);color:var(--color-text);border-radius:12px;gap:6px;text-decoration:none;display:grid}.support-ticket:hover{border-color:var(--color-action)}.support-ticket__subject{align-items:center;gap:var(--space-2);overflow-wrap:anywhere;min-width:0;font-weight:600;display:flex}.support-ticket__meta{align-items:center;gap:var(--space-1) var(--space-3);font-size:var(--text-sm);flex-wrap:wrap;display:flex}.support-badge{border-radius:var(--radius-pill);background:var(--color-action);min-width:1.5rem;height:1.5rem;color:var(--color-on-action);font-size:var(--text-xs);flex:none;place-items:center;padding:0 6px;font-weight:700;display:inline-grid}.support-status{white-space:normal}.support-status--waiting_user{background:color-mix(in srgb, var(--color-action) 18%, var(--color-surface));font-weight:600}.support-status--resolved,.support-status--closed{border:1px solid var(--color-border);background:0 0}.support-ticket-title{overflow-wrap:anywhere}.support-ticket-facts{align-items:center;gap:var(--space-2) var(--space-3);font-size:var(--text-sm);flex-wrap:wrap;margin:0;padding:0;list-style:none;display:flex}.support-decisions{gap:var(--space-3);max-width:760px;margin:0;padding:0;list-style:none;display:grid}.support-decision{gap:var(--space-2);min-width:0;padding:var(--space-4);background:var(--color-surface);border:1px solid var(--color-border);border-radius:14px;display:grid}.support-decision p{overflow-wrap:anywhere;margin:0}.support-decision__head{justify-content:space-between;align-items:center;gap:var(--space-2);flex-wrap:wrap;display:flex}.support-decision__head h2{font-size:var(--text-lg);overflow-wrap:anywhere;margin:0}.support-decision__action--hold,.support-decision__action--remove{background:color-mix(in srgb, var(--color-danger) 16%, var(--color-surface))}.support-decision__explanation{padding:var(--space-2) var(--space-3);border-left:3px solid var(--color-border);gap:2px;display:grid}.support-decision__explanation p{white-space:pre-wrap}.support-decision__appeal{gap:var(--space-1);display:grid}.support-appeal{white-space:normal}.support-appeal--overturned{background:color-mix(in srgb, var(--color-action) 18%, var(--color-surface))}.support-decision__actions{gap:var(--space-2);flex-wrap:wrap;display:flex}.support-decision__form{padding-top:var(--space-3);border-top:1px solid var(--color-border)}.book-report{margin-top:var(--space-4);display:flex}.support-dialog .choice{padding:var(--space-2) var(--space-3);align-items:center}.support-dialog .choice input{margin-top:0}@media (max-width:600px){.support-thread{max-height:min(58dvh,560px);padding:var(--space-2)}.support-avatar{width:2rem;height:2rem}.support-avatar--lg{width:3rem;height:3rem}.support-manager,.support-composer,.support-decision{padding:var(--space-3)}.support-composer__toolbar>.btn--primary{flex:1}}@media (prefers-reduced-motion:reduce){.support-page *,.support-dialog *{transition:none!important;animation:none!important}}@media (min-width:600px){.support-dialog .choice-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.support-dialog textarea{min-height:96px}}